What if my griddle or iron doesn’t turn ‘on’ at all? Well, this would be related to a ‘power’ issue. First, check the griddle/iron works, by plugging it into another socket. Then check the fuse in the plug. If this doesn’t solve the...
The CEBIV4KO is a griddle from Krampouz’s ‘Standard’ range as opposed to the ‘Heavy Duty’ range. The difference being, although very robust and reliable, it is not designed to be left ‘on’ for extended periods of time, 7 days/week, 365 days/year, as you...
Yes, you absolutely can, whether you bought the machine from us or not. Email us the specific details of the part you are after (with photographs, if needed) and we’ll come back to you with a quote for it within 48h.
Using the griddle greaser and pads supplied in your starter kit or available on the website, with a container filled up with veg oil, grease the plate and let it smoke gently, at the high heat of 280C. Repeat this 6-8 times, or until a nice golden shine appears on the...
Yes, however we recommend you do so AFTER 1 year of use, as otherwise it will void the manufacturer’s warranty on the apparel. You can simply use a travel adapter for all 13amp/3000w griddles. However, 16amp ‘Heavy Duty’ griddles require an...