Contacting Us
Technical Support Queries
There’s a good chance your question will be answered on our FAQ page. If not, please use the form at the bottom of the page to send a new request. We aim to have your questions answered as quick as possible!
Parcel Tracking Queries
When you placed your order you would have received a parcel tracking Email or SMS (Check in your junk email if you can’t find it). Go to DPD Parcel Tracking to find out when your parcel will arrive, or to make alternative delivery arrangements.
Pallet Tracking
Only heavy and bulk goods are shipped by pallet. Please confirm that your order used Palletised Shipping before trying to track, it may have been sent with Parcel Shipping using DPD instead. Unfortunately, when shipping pallets, we do not have the same ability to track your delivery. If your palletised order is late or didn’t arrive when expected, please call our Palletised Shipping partner, Pallet Plus on 01206 580 390.
Bespoke Quotations or New Business
In the first instance, please use the contact form below to provide us with your requirements. If you’ve got questions before committing to an order, or you want to know something specific about item’s you’re interested in, please use the comment box to provide us with an explanation.
