Delivery Terms

Guaranteed Delivery within 1-3 days throughout the UK

Our aim is to deliver your parcels as quickly and efficiently as possible and we guarantee delivery to the UK Mainland within 1-3 days, so if you have not received your order within this time– please give us a call on 01446 506144.

We will endeavour to dispatch all orders placed before 1pm same day and orders placed after 1pm will be dispatched next day– subject to stock availability.

Orders received after 1pm on a Friday and over the weekend will be dispatched on a Monday.

Please note that to receive an alert with an estimated 1 hour delivery slot (excl. Northern Ireland/Ireland) from our couriers you must include your email address and / or telephone number. You can also update or change your delivery date by replying to the text message.

International Delivery

We also offer a pallet service if you are ordering from an international destination. Please email your requirements to sales@pancake-world.com along with your address details and we will come back to you within 24-48h with a quote.

Delivery Charges (prices excl. vat at 20% – excluding International Countries and EU companies with valid VAT Number at checkout):

UK Mainland (1-3 days)

Weight Delivery Cost
0-2 £4.95
2-3 £5.95
3-28 £9.95
28-50 £12.95
50-150 £17.95
150-200 £49.95
200-400 £69.95

European Union Countries, Including Republic of Ireland and Northern Ireland (up to 3-5 days)

Weight Delivery Cost
0-2 £14.95
2-3 £19.95
3-29 £39.95
29-50 £49.95
50-150 £79.95
150-250 Please contact us for a quote

Rest of the World (usually 5-7 days, but up to 14 days)

Weight Delivery Cost
0-5 £39.95
5-12.5 £89.95
12.5-50 £149.95
50-100 £189.95
100-250 £259.95

Please note that on some occasions, we may need to re-adjust delivery prices a little. In this instance, we will contact you shortly after the order has been placed with us. Countries which may be affected are: the USA, Iceland, Australia, Russia, Antarctica, Japan, China. Please contact us if you are not sure! And we’ll work out the best shipping quote for you.

 

Further Information…

  • All our logistics and fulfilment requirements are carried out in partnership with IMD Ltd in Clacton-on-Sea, UK. Whilst every effort will be made to guarantee the specified delivery at the time of ordering, Pancake-World cannot be held responsible for delayed deliveries due to unforeseen circumstances such as weather conditions encountered by IMD or the courier companies contracted to handle the job forcing them to reschedule their routes and journeys.
  • Pallet delivery is also handled via IMD Ltd. Please note that by default, ALL pallet deliveries are done to KERBSIDE only. It is the responsibility of the customer to arrange for the goods to be moved/stocked/relocated elsewhere once the freight driver has unloaded the goods.
  • Some Crepe Makers have an extended delivery time of up to 3 – 4 weeks as these come directly from France and are made to order. Please contact our sales department on 01446 506144 if you wish to confirm lead times.
  • All delivery times are subject to stock availability – please call the customer service team on 01446 506144 if you are in doubt.