FAQs

PANCAKE-WORLD FAQ

Can I use the Mix for both Sweet and Savoury Crepes?
Do you sell Galette ‘Buckwheat Mix’?
How many crepes can I make in a day?
Do you offer discounts?
Have you got a shop or showroom where I can I come and visit you?
I have watched all your videos and they’re great! But I still have difficulties turning crepes – they keep on sticking!
How much can I expect to sell my crepes for?
How many griddles would I need to start my own creperie business?
How many crepes can I make per kg of Pancake World Luxury French Crepe Mix?
How do I go about finding events and markets?
Where is the best place to buy equipment, mix and accessories?
How can I clean my Professional Griddles? How often?
Is there a specific way to hold a spreader? How do you make your crepes so large?
How should I efficiently cook for many people?
Are Crepes and Pancakes the same thing?
How do I make Crepes?
Is it easy to make crepes at home?
What can I put on my crepes at home?
Why should we buy your mix?
What can I do to make the same size pancakes every time?
Can I freeze any extra cooked pancakes?
Can you recommend any recipes?
Should I make sweet or savoury pancakes?
How long do the replacement pads for griddle cleaning last?
How should I set up my crepe station?
What temperature should I set my griddles at to cook crepes?
How powerful are the griddles?
Can I cut the cable and use a British plug instead of the supplied French plug on my newly bought electric griddle?
How do I season my griddle?


Can I use the Mix for both Sweet and Savoury Crepes?

Yes, our extensive experience allowed us to develop a perfectly balanced luxury crepe mix – which is not too sweet so it works great for both fillings, and is also available as a gluten-free mix.


Do you sell Galette ‘Buckwheat Mix’?

Yes, we developed a delicious traditional mix using the finest gluten-free Buckwheat Flour, so you can make the perfect savoury gallette.


How many crepes can I make in a day?

Unfortunately, this is a question that is dependent on your setup, location, footfall and experience. We would suggest that you write several scenarios to help you forecast sales.


Do you offer discounts?

Yes, we offer Bulk Order discounts on both crepe and waffle mix, ranging from 15% off for 8 bags to 20% for 16 bags or more.


Have you got a shop or showroom where I can come and visit you?

Unfortunately, we don’t have a shop or showroom, our shop is our website. However, we do run popular training workshops at our Pancake World Studio where we can teach you how to make the perfect crepes and waffles, and provide you with specialist support and advice.


I have watched all your videos and they’re great! But I still have difficulties turning crepes – they keep on sticking!

Our videos are a great tool for people who are unable to come and train at our studio and provide quick, easy to follow expert advice on how to make the perfect crepe – view them here on our Pancake World TV Channel.  One of our most common queries can be easily resolved by making sure that the temperature of your crepe machine is set at about 220C/230C. It needs to be very HOT. You also need to grease the griddle very well in between each crepe (or every other crepe if you’re very fast and busy).


How much can I expect to sell my crepes for?

In the UK, crepes usually sell between £2.50 to £8.50, depending on whether they come with sweet or savoury fillings. Our Creperie Expert Loic Moinon is available to discuss this with you during our training workshops and it is also discussed in one of our videos, available on Pancake World TV.


How many griddles would I need to start my own mobile creperie business?

We recommend that you start your crepe business with 2 griddles as it is easier and much more convenient to use one griddle to turn the crepes, and the other one to garnish them. This way there is always at least 1 crepe being cooked whilst the other is being garnished. We have put together these starter kits containing griddles plus all the crepe making accessories and utensils you need to get you started, including our luxury crepe mix – free! We would also recommend you start off with gas griddles as they offer more flexibility – you can set up anywhere and anytime.
We would only recommend buying electric griddles once you are established and know that a few of your events only accept electric griddles.


How many crepes can I make per kg of Pancake World Luxury French Crepe Mix?

On average, you can make 15-18 large crepes per kg of our very popular luxury french crepe mix. This means you can make up to 225 crepes per bag of 12.5kg mix.


How do I go about finding events and markets?

It’s all about PR and ringing people and getting in touch with market officers, your local council, fellow (future) traders etc. There are a ton of resources available online but in our honest opinion, ringing people is what works.


Where is the best place to buy equipment, mix and accessories?

Don’t look any further. We’ve got it all covered. Go straight to our shop here.


How can I clean my Professional Griddles? How often?

Apart from the occasional cleaning using an abrasive stone, your griddles do NOT require any further cleaning. You will need to clean the frame (body) of the griddles after each event/market, but as far as the cast iron plate is concerned, it only needs to be cleaned using a round griddle greaser with greaser pads between each crepe. We would suggest you clean with an abrasive stone once a month, or until a serious amount of black cooking residue is showing and flaking on the griddle.


Is there a specific way to hold a spreader? How do you make your crepes so large?

We recommend you check out our videos on Pancake World TV if you want to see it in action! However, we do have a few tips and tricks of the trade which we can share with you – the first is don’t bend your knuckles! This will hurt and you don’t want to end up in A+E! We recommend you put your hand on the spreader as low as you can, position it slightly off the crepe mix and spread outwards in a circular motion. If you pour your mix to be the size of a compact disc we can guarantee you will have gigantic crepes using this method.


How should I efficiently cook for many people?

We recommend that you use multiple griddles, one for turning and the other for garnishing. (Or even two for turning and two for garnishing!) This is fast, efficient and enables you to take many orders at a time while one person can garnish and the other(s) cook. It is also worth noting that all sides and toppings should be prepared ready so that there is no fussing over the lack of cheese or maple sauce!


Are Crepes and Pancakes the same thing?

Yes and no…whether they’re called crepes, pancakes, american pancakes or blinis, it’s all about cooking some sort of batter in a crepe pan or on a griddle.

However, the crepe, which originates in Brittany, is seen as the mother of all pancakes and is much thinner and wider than the majority of pancakes…so we would say no! Confused? don’t worry, we’ve been so for decades.


How do I make Crepes?

The best way to make crepes is to follow the guidance of an expert in crepe making. Our online videos at Pancake World TV will give you all the help and advice you need to make delicious crepes. Plus you can view our training workshops here if you would like further specialist advice.


Is it easy to make crepes at home?

We’ve developed a range of Domestic Crepe Mixes in little ready to use shake-and-mix bottles. Just add water and voila! We also stock these easy to use domestic griddles. The most important thing is to use a proper mix, then to grease your pan extremely well before use. Head over to Pancake World TV where you’ll be able to learn exactly how to make the perfect crepe.


What can I put on my crepes at home?

Everything! Sweet stuff like Nutella, Caramel, Toffee sauce, sugar and lemon, butter, maple syrup, honey, jam etc. For the savoury once, why not use cheese, spinach, ham, asparagus, salmon, cream, feta cheese, sun dried tomatoes, chicken etc. For tons of brilliant advice and ideas, why not visit our dedicated recipe page!


Why should we buy your mix?

Quite frankly there are a lot of reasons! The main one being that our mix is authentic and makes the perfect French crepes. Our crepes do not cook an orange colour and they are a lot more natural. They have no e-numbers, no unnatural preservatives and produce much bigger ( and more worthwhile ) crepes! Also, according to our customers, our mixes and finished products come ‘far ahead of the competition in terms of quality, texture, smell and colour’. We are also very competitively priced when comes bulk orders, with discounts going up to 20%.


What can I do to make the same size pancakes every time?

If you purchase a vogue pancake ladle, you can portion up the batter to ensure you get the same size crepes every time you make them. Experienced crepe makers often use jugs to pour the mix directly onto plates and whilst it is true that this method is quick and cleaner than using the ladle, it leaves room for non-consistency from one member of staff to the other.


Can I freeze any extra cooked pancakes?

Of course! They are safe to be frozen for up to 3 months in a sealed and airtight container. It is good to remember that they will stick together if laid on top of one another, so separate them with film. In order to reheat, simply turn on the oven to 180C, cover your pancakes with foil and bake for 5-10 minutes. Alternatively, you can microwave your pancakes in stacks of three or less for 1-1 1/2 minutes, depending on how many!


Can you recommend any recipes?

These are some of our tried and tested favourite recipes!


Should I make sweet or savoury pancakes?

We recommend having about 8-10 sweet crepes and about 8 savoury crepes on your menu. Our luxury french crepe mixes taste good with both sweet and savoury toppings, so you can be as imaginative as you want. We recommend the use of Buckwheat Galette Mix for savoury crepes.


How long do the replacement pads for griddle cleaning last?

Our Crepe making expert, Loic Moinon, says that if you simply extract the oil from the greaser pad at the end of each working day (and even possibly throw it in the dishwasher) they’ll last as long as you look after them.


How should I set up my crepe station?

Crepe station essentials are 2x Krampouz electric or gas griddles, a 35cm or 40cm spatula, a greaser with greaser pads, hot water in a small bowl to wash your stainless steel or wooden spreader, a small squeezy bottle with some oil in and finally, crepe cones, to present your pancakes to your customers.

Your toppings should be near to your crepe station and be careful to not overcook your crepes whilst you prepare them. If you want to see how to set this up properly, simply check out our youtube channel, Pancake-World TV or explore the website to find the tutorial videos.


What temperature should I set my griddles at to cook crepes?

We recommend heating your griddle(s) to 230-240 degrees. If you are working at festivals or large events then we’d recommend 250-260 degrees. Our experience in the crepe business has taught us that it’s all about ‘adjustments’. It takes a few weeks to know your equipment and understand the conditions you work in. The wind, the gas, the rain, the mix, the crowd, your experience, your staff, your setup etc… All of these will have an influence on how hot your griddles will be.


How powerful are the griddles?

Electric Griddles: 3kw – 13amp
Gas griddles: 6kw


Can I cut the cable and use a British plug instead of the supplied French plug on my newly bought electric griddle?

We recommend you do it AFTER 1 year of use as otherwise it will void the warranty. Simply use a travel adapter for the first year of operation.


How do I season my griddle?

Using the griddle greaser and pads supplied in your starter kit or available on the website, with a container filled up with veg oil, grease the plate and let it smoke gently, at medium heat of 200C. Repeat this 6-8 times, or until a nice golden shine appears on the surface of the griddle.
Turn the heat up to 220C/230C, grease well, and turn your first crepe. You’re done! After that, it’s all about constant greasing and cleaning, using both the greaser+ pads and the abrasive stone, either at the end of each day or or week, or months, depending on how busy you are.