FAQs Archive - Pancake World

Q: Can churro mix be made in advance?

Yes, churro (or donut) mix can be prepared in advance and stored in the fridge for a few hours or overnight. This can help the flavours infuse together and make the dough easier to handle. However, it's important to let the dough return to room temperature before piping and frying for best results.

Q: How long do churros last after making them?

Churros are best enjoyed fresh, ideally within a few hours of cooking. However, you can store them in an airtight container at room temperature for up to 24 hours. For longer storage, freezing is an option, but they may lose some of their crispiness upon reheating.

Q: Do you rent out your machines?

No sorry, we do not offer a rental service & our machines are currently only for sale.

Q: Will I be able to track my order?

You will receive an email with your tracking details once your items have been picked, packed and the labels printed.

Q: Will I receive a confirmation email after placing an order?

Yes, an email will be sent to you with your order details, and another one will follow WITH A TRACKING NUMBER once your order is about to leave our depot. On the day of delivery, DPD will send you both a text and an email confirming the delivery slot. Please pay attention to these especially if you have ordered some frozen food as we will not offer a refund or replacement if the first delivery attempt has been missed for a reason other than DPD's own.

Q: Can you help with installation and setup?

Technically... no. And a lot can be done over the telephone or Whatsapp. However, we will endeavour to send someone out in UK Mainland if the value on order exceeds £10,000.