What is the return policy for equipment?
Returns are accepted within 30 days of purchase if the [...]
How long does delivery take?
Delivery times depend on your location and the machine's availability. [...]
How do I clean my donut or churro machine?
Most machines have detachable parts for easy cleaning. Always follow [...]
Are your machines compatible with gluten-free or alternative flours?
Yes, most machines can handle gluten-free and alternative doughs, but [...]
Can I use one machine for both donuts and churros?
Some machines are dual-purpose, but others are designed specifically for [...]
Do you sell second-hand or refurbished equipment?
Yes, we do from time to time. Just type in [...]
Do you offer discounts?
Yes, we do offer Bulk discounts on the majority of [...]
How do I go about finding events and markets?
It’s all about PR and ringing people and getting in [...]
Have you got a shop or showroom where I can come and visit you?
Our fulfilment partners are located in Clacton-on Sea, Essex. This [...]
Do you ship to the US?
Yes, we can ship to the US with a minimum [...]
